Terms & Conditions

Welcome to The Degenerate Gaming (“we,” “us,” “our”). These Terms & Conditions govern your use of our website, online store, products, and services. By visiting our website or placing an order, you agree to these Terms.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction or that you have permission from a parent or legal guardian.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You must not attempt to interfere with, damage, misuse, copy, scrape, reverse engineer, or disrupt any part of the website or its services.

2. Products and Collectibles

The Degenerate Gaming sells trading cards, collectible card products, gaming accessories, sealed products, display items, and other collectible merchandise.

Product photographs are provided to represent the item as accurately as possible. Colors, packaging details, print variations, and appearance may differ slightly depending on manufacturing batches, lighting, screen settings, or product revisions.

For individual cards, graded cards, vintage collectibles, or pre-owned items, the condition will be described on the applicable product page when relevant.

Customers are responsible for reviewing all available product descriptions, photographs, condition information, variants, and specifications before purchasing.

3. Sealed Products and Randomized Contents

Some trading-card products, booster packs, boxes, decks, bundles, or similar merchandise may contain randomized contents.

Purchasing a sealed or randomized product does not guarantee that you will receive any specific card, rarity, character, value, or collectible unless the product page explicitly states otherwise.

We do not guarantee future resale value, grading results, rarity, investment performance, or market value of any collectible.

4. Authenticity

We aim to sell authentic merchandise sourced through reputable suppliers, distributors, retailers, or collectible-market channels.

Unless specifically stated otherwise, The Degenerate Gaming is an independent retailer and is not affiliated with, endorsed by, or sponsored by the owners of third-party brands, characters, games, or intellectual property featured in the products we sell.

All third-party trademarks, product names, logos, characters, and copyrighted materials remain the property of their respective owners.

5. Pricing and Availability

All prices are displayed in the currency shown on the website.

Prices may change without notice.

We reserve the right to modify, discontinue, restrict, or limit the quantity of any product at any time.

Inventory for collectible products can be limited. Adding an item to your cart does not reserve the item until checkout and payment are successfully completed.

If a product becomes unavailable after an order is placed, we may contact you to offer an alternative, issue a refund, or cancel the affected portion of the order.

6. Orders

We reserve the right to accept, decline, limit, or cancel any order.

An order may be cancelled or reviewed if we suspect fraud, pricing errors, unauthorized payment activity, inventory problems, abuse of promotions, resale-related abuse, or other unusual activity.

You agree to provide accurate billing, shipping, contact, and payment information.

You are responsible for updating your information so that we can complete your order and contact you when necessary.

7. Payment

Payments are processed through Shopify and supported third-party payment providers.

We do not directly store complete credit-card or debit-card numbers.

Payment availability may vary based on your location and the payment methods enabled on our Shopify store.

8. Shipping

Orders are shipped according to the shipping options displayed at checkout.

Estimated delivery times are estimates only and are not guaranteed unless explicitly stated.

Shipping delays may occur due to carriers, weather, customs, holidays, high-volume periods, or other circumstances outside our reasonable control.

Customers are responsible for entering a complete and accurate shipping address.

If an order is returned because of an incorrect or incomplete address, additional shipping fees may apply before the order is resent.

For international orders, the customer may be responsible for applicable customs duties, import taxes, brokerage fees, or other government charges unless otherwise stated.

9. Lost, Delayed, or Damaged Shipments

If your order arrives damaged, please contact us as soon as possible at [Contact Email] and include your order number and clear photographs of the packaging and damaged item.

Claims involving lost or delayed shipments may require investigation with the shipping carrier.

We will handle eligible claims according to our Shipping and Returns policies and applicable carrier procedures.

10. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and cancellations are governed by our separate Refund / Return Policy.

Certain collectible products may have different return eligibility depending on their condition.

Opened booster packs, opened sealed products, products with broken factory seals, customized products, digital products, or items whose collectible condition has materially changed may be non-returnable where permitted by law.

Nothing in this section limits consumer rights that cannot legally be excluded.

11. Pre-Orders

Products marked as “Pre-Order” are expected to ship after their official release or estimated availability date.

Release dates may be changed by manufacturers or distributors.

A preorder does not guarantee a specific delivery date unless expressly stated.

If preorder cancellation rules differ from our normal cancellation rules, those conditions will be shown on the applicable product page.

12. Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional conditions.

Unless expressly stated otherwise, discounts cannot be combined, transferred, redeemed for cash, or applied retroactively.

We reserve the right to cancel or modify promotions where permitted by law.

13. Intellectual Property

All original website content, branding, graphics, layout, text, and other materials created for The Degenerate Gaming are owned by or licensed to us unless otherwise stated.

You may not reproduce, distribute, commercially exploit, modify, or republish our original website content without written permission.

Third-party product names, artwork, trademarks, logos, and characters displayed in connection with merchandise belong to their respective owners.

14. User Content and Reviews

If you submit a review, image, comment, message, or other content to us, you confirm that you have the right to submit that material.

You must not submit unlawful, misleading, abusive, defamatory, infringing, fraudulent, or malicious content.

Where legally permitted, we may moderate or remove user-submitted content that violates these Terms.

15. Third-Party Services and Links

Our website may contain links to third-party websites, social-media platforms, payment providers, shipping services, or other services.

We are not responsible for the content, availability, privacy practices, or actions of independent third parties.

Your use of third-party services may be governed by their own terms and policies.

16. Errors and Inaccuracies

Occasionally, information on the website may contain typographical errors, incorrect prices, inaccurate descriptions, inventory errors, or other mistakes.

We reserve the right to correct errors and update information.

Where legally permitted, we may cancel an order affected by an obvious pricing or listing error and provide an appropriate refund.

17. Prohibited Uses

You may not use the website for unlawful activity, fraud, harassment, infringement, malicious code distribution, unauthorized data collection, security attacks, interference with the store, or any activity that violates applicable law.

We may restrict access to the website where we reasonably believe these Terms have been violated.

18. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee uninterrupted access, error-free operation, specific collectible values, future product availability, investment performance, or grading outcomes.

Any manufacturer warranties applicable to a product remain subject to the manufacturer's own warranty terms.

19. Limitation of Liability

To the maximum extent permitted by applicable law, The Degenerate Gaming and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or purchase of products.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Degenerate Gaming from claims, losses, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

21. Governing Law

These Terms are governed by the laws applicable in [State/Province, Country], without limiting any mandatory consumer protections that apply to you.

22. Changes to These Terms

We may update these Terms periodically.

The latest version will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms where permitted by law.

23. Contact Information

For questions about these Terms, please contact:

The Degenerate Gaming
Email: [Contact Email]
Business Address: [Business Address]
Website: [Store URL]