Privacy policy
Privacy Policy
Last Updated: [Date]
This Privacy Policy explains how The Degenerate Gaming (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our Shopify store, make a purchase, contact us, subscribe to marketing communications, or otherwise interact with our services.
Our store is powered by Shopify. Shopify may process personal information in connection with providing hosting, checkout, analytics, security, and e-commerce services.
1. Information We Collect
Depending on how you interact with our store, we may collect information such as:
Contact information: name, email address, phone number, billing address, and shipping address.
Order information: products purchased, order history, order value, shipping method, returns, refunds, and related transaction information.
Payment information: payment details necessary to process your transaction. Complete payment-card information is generally processed by Shopify and authorized payment providers rather than being directly stored by us.
Account information: username, password-related credentials, saved addresses, preferences, and account activity if customer accounts are enabled.
Device and usage information: IP address, browser type, device type, operating system, pages viewed, referring URLs, interactions with the website, and similar technical information.
Communications: messages sent through our contact form, customer-service inquiries, reviews, feedback, and other communications.
Marketing information: email subscription status, marketing preferences, interactions with campaigns, and promotional communications.
2. How We Use Personal Information
We may use personal information to:
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Process and fulfill orders
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Collect and process payments
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Arrange shipping and delivery
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Provide order confirmations and shipping updates
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Manage returns, refunds, exchanges, and customer support
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Maintain customer accounts
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Detect fraud, abuse, security threats, and unauthorized transactions
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Improve our website, products, and customer experience
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Analyze website performance and shopping activity
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Send marketing communications where permitted
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Comply with legal, tax, accounting, and regulatory requirements
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Protect our rights, customers, business, and services
3. Shopify
Our online store is hosted by Shopify.
Shopify processes certain personal information to provide checkout, hosting, security, analytics, payment-related functionality, and other e-commerce services.
Information processed by Shopify may be handled according to Shopify's own privacy practices in addition to this Privacy Policy.
4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies.
These technologies may be used to:
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Keep the website functioning correctly
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Remember cart and account information
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Understand website traffic
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Measure store performance
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Prevent fraud
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Remember preferences
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Support analytics
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Deliver or measure advertising where enabled
Depending on your location, you may be given choices regarding non-essential cookies and similar technologies.
You may also control certain cookies through your browser settings, although disabling essential cookies may affect website functionality.
5. How We Share Personal Information
We may share personal information with service providers that help operate our business, including:
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Shopify
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Payment processors
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Shipping and fulfillment providers
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Email and marketing platforms
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Website analytics providers
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Customer-support tools
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Fraud-prevention and security providers
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Professional advisers
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Government or regulatory authorities when legally required
We do not sell personal information for money.
Certain advertising or analytics practices may legally be treated as “sharing,” “sale,” or “targeted advertising” in some jurisdictions. Where required, we will provide applicable privacy choices.
6. Payment Processing
Payments are processed through Shopify and/or third-party payment providers available through our checkout.
We generally do not directly receive or store complete payment-card numbers.
Payment providers may collect and process your payment information according to their own privacy policies and security requirements.
7. Marketing Communications
If you subscribe to our email list or otherwise consent to marketing, we may send information about:
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New collectible releases
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Product drops
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Restocks
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Promotions
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Events
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Store news
You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in the message.
Transactional messages relating to orders, payments, shipping, security, or customer service may still be sent when necessary.
8. Analytics and Advertising
We may use analytics services to understand how customers interact with our website.
If advertising platforms are used, they may collect information through cookies or similar technologies to measure campaign effectiveness or display relevant advertising.
Where required by applicable law, consent or opt-out controls will be provided.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and applicable laws.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for keeping account credentials confidential where customer accounts are enabled.
11. Children's Privacy
Our store is not intended to knowingly collect personal information from children below the minimum age permitted by applicable privacy law without appropriate parental or guardian authorization.
If you believe a child has provided personal information improperly, please contact us so that we can review and address the request.
12. International Data Transfers
Shopify and other service providers may process or store personal information in countries outside your place of residence.
When required, appropriate safeguards may be used for international transfers of personal information.
13. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
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Request access to personal information
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Request correction of inaccurate information
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Request deletion
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Request a copy of certain information
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Object to or restrict certain processing
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Withdraw consent where processing relies on consent
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Opt out of certain targeted advertising or data-sharing practices
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Appeal certain privacy decisions where applicable
These rights are subject to applicable legal exceptions.
To submit a privacy request, contact us at [Privacy Email].
We may need to verify your identity before processing certain requests.
Authorized agents may submit requests where permitted by applicable law.
14. California and Other U.S. State Privacy Rights
Residents of jurisdictions with applicable consumer-privacy laws may have additional rights regarding access, correction, deletion, portability, targeted advertising, or certain forms of data sharing.
Where our activities are subject to those laws, we will honor eligible requests as required.
If Shopify's privacy-choice tools or a “Do Not Sell or Share My Personal Information” mechanism is enabled for the store, customers may also use those available controls.
15. European Economic Area, United Kingdom, and Similar Jurisdictions
Where applicable, we process personal information based on one or more lawful bases, including:
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Performance of a contract
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Compliance with legal obligations
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Legitimate interests
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Consent
Eligible users may also have the right to lodge a complaint with their local data-protection authority.
16. Third-Party Links
Our website may contain links to external websites or social-media platforms.
We are not responsible for the privacy practices, security, or content of third-party websites.
Please review their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or services.
The current version will always be posted on this page with the updated “Last Updated” date.
18. Contact Us
For questions, concerns, or privacy requests, contact:
The Degenerate Gaming
Privacy Email: [Privacy Email]
Business Address: [Business Address]
Website: [Store URL]
If required by applicable law, you may also have the right to contact your local data-protection or consumer-protection authority.